Shipping and Payment

SOREX ships to all parts of the world. Therefore, shipping costs vary depending on the order value and destination country as follows:

For Austria and Germany

Up to EUR 99.99, shipping costs EUR 9.99
From EUR 100.00, shipping costs EUR 0.00

Within the EU

(Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus)

Up to EUR 219.99, shipping costs EUR 11.90
From EUR 220.00, shipping costs EUR 0.00

For EFTA countries + United Kingdom

(Iceland, Liechtenstein, Norway, Switzerland, UK)

Up to EUR 319.99, shipping costs EUR 19.90
From EUR 320.00, shipping costs EUR 0.00

All other countries

For information on shipping costs, please contact us at

Frequently Asked Questions about Shipping

Which parcel service do you use?
Our parcels are delivered by DPD or GLS.

Where are the packages shipped from?
Our packages are shipped from our warehouse in Germany or our office in Austria.

What if my package is lost in transit?
We provide a tracking number for every order. If the package is lost in transit, we will of course send you a replacement.

Contacts +43 2622 320 130 Montag - Donnerstag: 09:00 - 16:00
Freitag: 09:00 - 14:00
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